Two-Factor Authentication

Two-factor authentication (2FA) adds an extra layer of security to your Kamili account. Even if someone obtains your password, they cannot access your account without the second factor.

Enabling 2FA

Go to Kamili Account Central at portal.kamililabs.com

Navigate to Security > Two-Factor Authentication

Click "Enable 2FA"

Scan the QR code with an authenticator app (Google Authenticator, Authy, 1Password, etc.)

Enter the 6-digit code from your authenticator

Save the recovery codes in a secure location

Recovery Codes

When you enable 2FA, you receive 10 recovery codes. Each code can be used once if you lose access to your authenticator app. Store them securely (password manager recommended).

Using 2FA

After entering your password, you will be prompted to enter a code from your authenticator app. This code changes every 30 seconds.

Requiring 2FA for Your Team

Admins can require all agents to enable 2FA:

Go to Settings > Security > Authentication

Toggle "Require 2FA for all agents"

Team members will be prompted to set up 2FA on their next login

If You Lose Your Authenticator

Use one of your recovery codes to sign in

Go to Security settings and disable 2FA

Re-enable 2FA with a new authenticator setup

If you have lost both your authenticator and recovery codes, contact security@kamililabsllc.com for account recovery.

How to Enable Two-Factor Authentication