Understanding Plans and Pricing
Plans & Pricing
Kamili Help Desk offers transparent, per-agent pricing with the most generous free tier in the market.
Plan Overview
| Feature | Free | Starter ($15/agent/mo) | Professional ($30/agent/mo) | Enterprise (Custom) |
|---------|------|----------------------|---------------------------|-------------------|
| Agents | 10 | Unlimited | Unlimited | Unlimited |
| Channels | Email + Chat | Email + Chat + Social | All Channels | All + API |
| AI Copilot | Basic | Full | Full | Full + Custom |
| Automations | 5 | 20 | Unlimited | Unlimited |
| Reporting | Basic | Standard | Advanced | Advanced + Custom |
| SLA Management | No | Yes | Yes | Yes |
| CSAT Surveys | No | No | Yes | Yes |
| SSO/SAML | No | No | No | Yes |
AI Is Included
Unlike competitors who charge per AI resolution ($0.99/resolution with Intercom), Kamili includes AI in ALL paid tiers at no extra cost. Each plan has a generous monthly AI operation quota with graceful degradation -- AI never fully shuts off.
Annual Billing
Save 20% by choosing annual billing. Annual plans are billed as one payment at the start of each year.